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18+ · Gambling costs money. Set your limit first. Where to get help Independent · not a casino
Stone Family Support

Terms of Use

These terms cover the use of stonefamilysupport.com. Reading the site means accepting them. They are written to be understood rather than to be impressive, and they are short because the site does one thing: publish information about how casino withdrawals, verification and fees work.

Reading here is not advice

Everything published on this site is general information. It is not legal advice, not financial or tax advice, and not a recommendation to gamble, to gamble more, or to open an account anywhere. Decisions about money are the reader’s own, and a professional adviser is the right source for anything with real consequences attached.

Nothing here should be read as a promise about what any gambling platform will do in a particular case. Whether a specific withdrawal is paid, and how quickly, is determined by that platform’s terms, that reader’s verification status and that reader’s payment method — none of which this site controls or can see.

Third-party terms change without warning

Pages here describe documents published by other companies: terms and conditions, fee schedules, verification requirements, limit tables. Those documents can be revised at any time, and often are, without notice to anyone. Every effort is made to describe them accurately on the day a page is reviewed, and each page carries that date, but no guarantee is offered that a description still matches the live document.

Before money is involved, the platform’s own current terms are the authority — not this site’s summary of them. That is the habit the whole site is built to encourage.

Where outbound links go

This site links to gambling operators, regulators, helplines and other external pages. Those destinations are run by other people; their content, their terms and their conduct are not under this site’s control, and a link is not an endorsement of everything the destination does. Some links to operators are commercial, as described on funding and independence.

It is each reader’s responsibility to check that gambling is legal where they live, and that they meet the minimum age applying there, before following a link to any operator.

If you want to quote a page

The text, layout and images on this site belong to Stone Family Support unless stated otherwise. Quoting a short passage with a visible credit and a working link back is welcome. Reproducing whole pages, republishing the site’s material elsewhere, or feeding it into a product presented as someone else’s work is not. Permission for anything beyond a short quotation can be requested at [email protected].

Using the site sensibly

Please do not attempt to break, overload, scrape at volume, or gain unauthorised access to this site or the systems behind it, and do not use it in a way that interferes with anyone else’s use of it. Access may be blocked where that happens.

Limits on what we owe you

The site is provided as it is, without warranty that it will always be available, error-free or complete. To the fullest extent the law allows, Stone Family Support is not liable for losses arising from reliance on information published here, from gambling activity of any kind, from a dispute with an operator, or from the unavailability of the site. Nothing in these terms limits liability where the law does not permit it to be limited.

When this page is updated

These terms can change as the site changes. The current version is always the one on this page, with a last-reviewed date shown at the top, and continued use after a change means the updated terms apply. Anything unclear in them can be raised at the address above.