Privacy Policy
Stone Family Support is a site you read; it is not a service you sign up for. There are no accounts, no logins, no newsletter and no payments, which keeps this policy shorter than most. What follows describes everything the site can learn about a visitor and what happens to it.
Visiting the site
Loading a page produces the ordinary technical records any web server and content-delivery network create: the requesting IP address, the time of the request, the page requested, the browser and operating system reported by the browser itself, and the referring page if one was sent. These records exist to serve pages, to spot faults and to block abusive traffic. They are not used to build a profile of an individual reader, and no attempt is made to identify anyone from them.
Aggregate traffic measurement — how many people read a page, which pages are read most — is done at the level of counts, not individuals.
If you write to us
An email to [email protected] arrives with whatever the sender chose to include: an address, a name if given, and the content of the message. It is used to answer that message and, where the message reports an error, to correct the page concerned.
Correspondence is not added to a mailing list, and nobody is contacted later because they once wrote in. Readers are asked not to send identity documents or financial details; anything of that kind is deleted on sight rather than retained.
Cookies, and what sets them
This site sets no advertising cookies and runs no advertising network. Cookies that may appear come from two ordinary sources: the site’s security and performance layer, which uses them to distinguish real visitors from automated traffic, and the analytics measurement described above. Browser settings can block or clear all of them, and doing so does not break anything on this site — there is nothing here that requires a cookie to read.
How long anything is kept
Server and security logs rotate on a short cycle and are overwritten in the normal course of the hosting arrangement. Aggregate analytics counts are retained because they contain no personal detail. Email correspondence is kept while it is still relevant to a correction or an open question and deleted once it is not.
Selling data: we don’t
No visitor data is sold, rented, traded or handed to a data broker, and none is passed to gambling operators. The commercial arrangement behind the site’s outbound links, described on funding and independence, pays on sign-ups tracked by the operator on its own side — it does not involve sending anyone’s personal information from here to there.
Third parties that necessarily see technical data are the hosting provider and the content-delivery network that serve the pages, each acting only to deliver the site.
Leaving this site
Links here lead to gambling operators, regulators and support organisations. Once a link is followed, the destination’s own privacy policy applies and this one stops. Operators in particular collect substantially more than this site does — identity documents, payment details, betting records — and their policies are worth reading before an account is opened.
Asking us to delete your email
Anyone who has written in can ask what is held about them, ask for a copy, or ask for it to be deleted, by writing to the same address. Requests are handled within a month. Because no accounts exist, there is rarely anything to find beyond the correspondence itself.
Edits to this page
If the way the site handles any of the above changes, this page is rewritten and the last-reviewed date at the top is updated. There is no archive of previous versions; the current text is the whole policy.